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Metrobank warns public vs fraudsters

Fraudsters will stay may it be in a pandemic or in a new normal.

These culprits will always come up with ways to deceive the banking public. In whatever situation, awareness is the key defense against their illegal plots.

One prevalent scam attack is smishing or SMS phishing. To fight the fraud, Metropolitan Bank & Trust Co. advised the public to think twice when they receive unusual text messages. The bank noted common red flags: the SMS comes from a suspicious or fake sender ID; it urges the public to verify their account; and the message contains links to suspicious, malicious and unsecured websites.

Metrobank said banks would never ask or send links via call, SMS, chat or e-mail to get one’s personal information and banking details.

Report suspected smishing incidents to Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or email at customercare@metrobank.com.ph using “Report on Possible Fraud” as the subject and attach a screenshot of the fake SMS.

Topics: Metropolitan Bank & Trust Co. , fraudsters , scam attack , smishing , SMS phishing
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